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Privacy Policy

This privacy policy will be in effect from the time of the latest update: 12/30/19

Introduction To Our Policy


DC Locks N’ Keys (the ‘company’ or ‘we’) respects the privacy of our customers and is committed to making sure your personal information remains secure. This policy describes how we do that by detailing our data practices. Namely, how we collect, use, store, protect, and disclose your information. It applies to information we collect:


  • On our website

  • Via text, email, or electronic communication between you and this website

  • From your interactions with our advertisements and applications on third-party websites

  • When you interact with our advertising and applications on third-party websites and services if those applications or advertising include links to this policy.


Please keep in mind that we collect data for the sole purpose of providing better marketing and/or services to you. We do not sell any of the information gathered.

We ask that you carefully review our policies before you make use of our website and/or services. By using our site and services, you agree to the data practices described below. 


Users Under 18

The use of our website and services is not intended for children under the age of 18. We prohibit users under this age from providing their information to us. Conversely, we do not knowingly collect such information. If we become aware that such information has been provided to us without parental consent, we will delete it. If you believe we have information about a user under 18, please contact us and let us know so that we may take the proper steps to remove it.


What Information We Collect & How We Collect It

There are different types of information we collect from users of our website, including:


  • Personally identifiable information such as your name, mailing address, ZIP code, email address, telephone number and anything else the website collects that is defined as personally identifiable information under applicable laws. 

  • Non-personally identifiable information such as information about your internet connection, website usage details, IP address, and information collected through cookies, web beacons or other tracking technologies.


There are different means of collecting this information, including:


  • Directly, when you provide it to us at the time of service or through e-mail, or a phone call.

  • Automatically, as you navigate and interact with our website.


Information You Provide Us

The information you provide us through our website may include:


  • Information you provide by completing forms on our website (such as a contact form.) 

  • Records and copies of correspondence (such as emails).

  • Your responses to surveys we may ask you to complete.

  • Details of transactions carried out through our website. 

  • Search queries you perform on our website. 


Information Collected Through Automatic Data Collection Technologies

When you navigate through and interact with our website, we may use automatic data collection technology to collect certain information about your computer and browsing actions & patterns, including:


  • Details of your visit on our site: traffic data, location data, and other communication data, as well as resources you access and use on the website.

  • Information about your computer and internet connection: IP address, operating system, and browser type.


We may also employ these technologies to collect information about your website activities over time and across third-party websites or other web services (behavioral tracking.) This information is purely statistical and does not include personal information. However, we may maintain and associate it with personal information we collect through other means or receive from third parties. This helps us to improve our website and to provide better services by allowing us to:


  • Estimate our website audience size and usage patterns

  • Store information about your preferences (which allows us to customize your experience on our site to your individual preferences.)

  • Increase the speed of your searches

  • Recognize you when you return to our site


The technologies we use to collect this data may include:


  • Cookies (or browser cookies): cookies are small files that are placed on your hard drive when you visit a site. They are what allow you to remain logged into a website across sessions and can store user preferences. The privacy-minded may wish to alter their browser settings not to accept cookies. However, please be aware that doing so may limit access to certain parts or functions of our website. 

  • Flash cookies: certain features of our site may use local stored objects (flash cookies) to collect and store information about preferences and navigation around our site. They are not managed by the same browser settings as browser cookies. 

  • Web beacons: some pages of our website may contain web beacons - small electronic files that permit us, or third parties, to track how many users have visited a page or opened an email for other related website statistics (for example, recording the popularity of certain content & verifying system and server integrity.) 

  • Please also keep in mind that some of the related and tracking technologies use video and/or screen recording as means of website navigation, which is purely for the purpose of better marketing and providing better service to you. Any possible data recorded will not be sensitive or personal information. 


Third-party Use of Cookies and Tracking Technologies

Some content and applications, including advertisements, are provided by third parties such as advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or alongside web beacons or other tracking technologies to collect information about your usage of our website. It may be associated with your personal information and used to provide you with interest-based (or behavioral) advertising as well as other targeted content. 


DC Locks N’ Keys does not control these third party tracking technologies or how they are used. If you have questions about an advertisement or targeted content, you may contact the responsible party directly. 


How We Use Your Information

We use the information that we collect or that you provide to us for a variety of purposes, including:


  • To present our website content to you

  • To provide you with any information, products, or services you request

  • To inform you about our services

  • To enforce our rights or carry out our obligations (for example, those pertaining to billing and collection) arising from any contracts we enter into

  • To notify you about changes to our website or products and services

  • To allow you to use interactive features on our website

  • For any other purpose we express at the time you provide the information

  • To fulfill any purpose for which you provide your information

  • For any other purpose we express that requires your consent


Disclosing Your Information

We may disclose aggregated information about our website users, as well as information that does not personally identify an individual, without restriction. 


We may disclose personal information provided by a user(s) or customer(s) in the fashion described in this policy, to the following parties:


  • To contractors, service providers and other third parties that we use to support our business and who are contractually obligated to keep personal information confidential and use it only for the purposes we disclose to them.

  • To a future buyer or successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of the company’s assets, whether as a going concern or as part of a bankruptcy, liquidation or similar proceeding in which personal information that we hold is among the assets transferred. 


  • For any other purpose we express at the time you provide the information

  • To fulfill any purpose for which you provide your information

  • For any other purpose we express that requires your consent

  • To comply with a court order, legal process, governmental or regulatory request

  • To enforce our terms of use or any other agreement we enter into, including billing and collection purposes

  • If we believe that disclosing the information is necessary for protecting the rights, property or safety of our company, our customers, or the general public. This includes disclosing personal information to other parties, bodies, and organizations for the purposes of fraud detection and credit risk reduction.


Accessing, Correcting, and Deleting Your Information

If you wish to request access to, correct, or delete your information from our system, you may send us an email containing your first and last name along with your request. We may not accommodate a request to change your information if we believe it violates any law or legal requirement. 


Data Security

We do all that is within our power to implement measures designed to protect your personal information against unauthorized access, use, alteration, or disclosure. However, the transmission and storage of information on the internet is never 100% secure and we therefore cannot guarantee the security of your information you provide to our website. Please be aware that by transmitting your personal information via the internet, you incur a certain amount of risk and we are not responsible for the circumvention of any privacy settings or security measures in use by our website. 


Verifying Your Identity 

 If you would like to access your personal information and/or have your information changed we have to legally verify the identity of the user prior to following up with your requests. 

To verify your identity we’ll ask you to confirm your name and address. Once your identity is cross-checked with the information already collected and confirmed, we can process your request as long as it complies with our legal requirements. 


DC Locks N’ Keys may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.


Your California Privacy Rights

California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us via the Contact Us link.


Changes To Our Privacy Policy

We reserve the right to alter our privacy policy at any time. Any changes we make will we published here and go into effect upon publishing. If we make any material change to our practices regarding the treatment of your information, we will notify you either by the email you provided to our website or by a notice on the website itself. We specify the date of the latest revision to the policy at the top of the page. You are responsible for ensuring we have an up-to-date email address for you and for periodically reviewing our privacy policy.


Contact Us

If you have any questions or comments about this policy, please send them to us by email, which can be found by visiting our contact page. 


We thank you for your attention. 

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